Telecom with Infinite Paperless Suite

The telecommunications companies in the Arabian Gulf are among the leading operators in the Middle East and North Africa on the back of GCC consumers’ spending power, economic diversification and investment in advanced technologies.

The UAE is the most attractive telecoms market in the Mena region due to “its strong combination of high rewards and low risks”, according to a report by Fitch Solutions. The Arab world’s second largest economy scored 56.3 out of 100 points, compared with the regional average of 44.2, in a Fitch index.

“In the face of limited organic growth opportunities and with the penetration rate reaching very high in the third quarter of 2018, [UAE] operators Etisalat and du are focusing on high value post-paid and enterprise subscriptions, while shedding inactive prepaid subscriptions,” the report said.

The UAE is followed by Saudi Arabia, the biggest Arab economy, which declined by 0.1 point due to a slightly lower country risk score. Scores for Bahrain in the third place and Oman in the sixth did not change this quarter.
A higher penetration rate and a decline in mobile subscribers led to Kuwait coming in at fifth place.

Gulf telecoms are focused on digitalisation of the industry and the integration of 5G services – which are poised to include rapid data transfer rate, energy saving, cost reduction and widespread device connectivity through Internet of Things.

Operators in the UAE stand to gain an additional $3.3 billion (Dh12.1bn) in revenues by 2026 from the digitalisation of industries, according to Swedish technology company Ericsson that works with regional telecom operators such as du, Etisalat and Kuwait’s Zain Group.


Telecom challenges

  • Transportation of paper documents from every POS to BackOffice
  • Registration of paper correspondence
  • Entering data manually in IT systems
  • Implementation of processesin paperand electronic version
  • Differentbusiness processesin different systems for different channels
  • Archiving and sharing papier documents
Our solutions

Solutions dedicated for telecom company is comprised of

  • Exchange_Houses
    Infinite e-sign suite

    electronic or biometric signature available on mobile devices to sign: credit, new account, insurance, etc. agreements, declarations, forms, protocols, etc within all sales channels (POS, by Sales Representative, Courier).

  • Bigstock-Real-Estate-Agent-And-Customer-251096992-Scaled
    e-agreements solution

    manages the circulation of tasks related to documents throughout the organization. contracts, reports, reports, statements. Work is often associated with the transfer of business documents from one employee to another

  • Bigstock-Businessperson-Pushing-Paper-D-302731540-Scaled
    e-Archive solution

    Infinite eArchive Suite: legal and lon-term, audit-proof storage of all eDocuments (bank agreements, declarations, forms, protocols, invoices, custorem KYC, copies of Emirates ID/passport, Moa, etc.)


Benefits for telecom industry

  • Usl_Sfa
    Standardization of sales and service processes carried out on the tablet

  • Prod_Sfa
    Fast, automatic proces of electronic documents’ archiving in IT systems

  • Dystr_Sfa
    Support based on the electronic version

  • Inne_Sfa
    Online archive of electronic documents


Partnership resseling programme for telecoms

Infinite built telekoms-oriented reseeling programme for TELEKOMS. Infinite Paperless Solutions could be integral part of complex TELEKOM commercial offer giving market competitive advantage.